Shipping Policy

1. Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Time

  • Delivery usually takes 3–7 business days, depending on the location.
  • Remote areas may require additional delivery time.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.
  • Free shipping may be offered on selected orders or promotions.

4. Order Tracking

  • Once your order is shipped, tracking details will be shared via email or message.
  • Customers can use the tracking link to check delivery status.

5. Packaging

  • All sweet boxes, wooden boxes, and handcrafted products are packed securely to prevent damage during transit.

6. Delivery Issues

  • If the package is delayed, lost, or marked delivered but not received, report the issue within 48 hours.

7. Damaged in Transit

  • If the product arrives damaged, inform within 48 hours with clear photos or videos of the package and product.

8. Incorrect Address

  • Ensure the shipping address is correct while placing the order.
  • Orders with incorrect or incomplete addresses may be delayed or returned.

9. Delivery Attempts

  • Delivery partners may attempt delivery multiple times. If undelivered, the order may be returned.

10. Contact for Support

  • For any shipping-related queries, contact: aggarwalr795@gmail.com