Shipping Policy

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Time

• Delivery usually takes 3–7 business days, depending on the location.
• Remote areas may require additional delivery time.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• Free shipping may be offered on selected orders or promotions.

4. Order Tracking

• Once your order is shipped, tracking details will be shared via email or message.
• Customers can use the tracking link to check delivery status.

5. Packaging

• All sweet boxes, wooden boxes, and handcrafted products are packed securely to prevent damage during transit.

6. Delivery Issues

• If the package is delayed, lost, or marked delivered but not received, report the issue within 48 hours.

7. Damaged in Transit

• If the product arrives damaged, inform within 48 hours with clear photos or videos of the package and product.

8. Incorrect Address

• Ensure the shipping address is correct while placing the order.
• Orders with incorrect or incomplete addresses may be delayed or returned.

9. Delivery Attempts

• Delivery partners may attempt delivery multiple times. If undelivered, the order may be returned.

10. Contact for Support

• For any shipping-related queries, contact: aggarwalr795@gmail.com